Sunday, November 21, 2021

Remembering the Stars of the Galaxy


I've never imagined working in a BPO as a trainer. But in August 2015, I had the opportunity to discover the booming industry in this Philippines.

When I was asked how would I want to give a name to my group, I had to think well of the best description that reflects my personality. Something that I couldn't forget and would remain memorable and significant even in the years to come.

And so, I came up with "Stars of the Galaxy" with the Stars as the group and the Galaxy as its territory. That was the best name I could give since I wanted my group to shine like a star; for them to unleash their brilliance; and to sparkle in the dark.


I was able to train more than 20 groups with 25-35 trainees per group, per week. That was really fun and full of excitement, as each week is something new. Each group showed their talents and creativity in every activities. They did their best and they succeed in every tasks.

There were moments of laughter and some moments of tears. A fast and unexpected turn of events that made each day a thrill. And the exhilarating moment created a rollercoaster of emotions. Some were able to make it, while others didn't make it.

Working in a BPO is challenging. It's never easy and you have to be at a fast pace. Everything moves really fast. You need to think and make decisions quickly. 


Aside from giving some inspirations and motivations to my group, I've also challenged them to reach for their dreams and aspirations. Like a star, they have to shine wherever they are and even on the darkest moments of their lives. They have to always believe on themselves that nobody can dim the lights that shines from within.

It was also a beautiful experience working with my co-trainers and supervisor. We had a great bond as a team of trainers and we feel appreciated and remembered on our special day until our final moment to exit.

I'm glad to have made an impact to my group even in a little way. For a weekday we spent together per group, we learned so many things beyond the PowerPoint. And six years had passed, some of them work in the same company as customer service/technical support representative and some were promoted as a team leader and other higher positions.

Together with my co-trainers during the Year-end Party in 2015

The pandemic have not stopped the BPO industry. They have saved our economy when most industries were at a loss. They are the gainers and have proven to be very resilient when other businesses have suffered tremendously.

I highly revere people working in the BPO since they do great sacrifices not only for personal gain, but also for our economy. Now, the BPO is the topmost industry in the Philippines and will continue to prosper in the years to come.

I am forever grateful to have met wonderful people in the BPO. The experience and memories will always be cherished and will always be in my heart.

©️ 2021 Del Cusay

Sunday, November 14, 2021

A Momentary Sad Life


We know the feeling of being sad. It destroys our peace of mind and we feel bad about ourselves or any circumstances that trigger it.

There are moments when we no longer feel good about the things or activities that we used to do. Our energies are drained and we lack inspiration and motivation to achieve something worthwhile.

What makes us feel sad? How do we get over it? Life can be a roller coaster of emotions and we experience all of it; from happiness to sadness.

Feeling sad is just momentary and the emotion just fades away. We're not supposed to experience it for a long time since that will lead to a more serious consequence which is depression.

At times, we feel sad when we feel rejected, disappointed, or don't get the things we wanted. And when people are there to recognize that emotion, we feel comforted and valued. It's only when our emotions are not recognized that we feel sadder than sad and we fight for it to get noticed.

To get over a sad life is to be stronger from the inside. Our inner powers can unleash the giant within us. Yes, people who matter may have a significant impact on our lives. But in the end, we chose to uplift ourselves even when nobody is there to listen. 

A moment of sadness makes our life meaningful when the time comes we're back on our best selves. Because nobody wouldn't want to be sad. We want to be happy and feel good about our highest self and just be glad.

©️ 2021 Del Cusay

Sunday, November 7, 2021

Coffee in the Sky Garden


What's that one thing you've given up on this year? It may be permanent or temporary, but that decision may have an impact on your life.

A vice, a bad habit, or a faulty diet; these are the things we hope to change. And when we start to embrace a new life without much attachment to things we used to do, then we're setting ourselves for freedom.

Setting a resolution usually starts at the beginning of the year. But what happens when suddenly we decide in the middle of the year? 

In May of this year, I decided to stop drinking coffee. This is for health reasons, to limit sugar consumption. As we age, our blood sugar levels may increase due to dietary choices and other factors. Thus, we suffer in the long run.

In five months time, I limit my sugar intake. I didn't drink coffee and soft drinks which I used to have a huge consumption for several years. And this dietary lifestyle change is a commitment to a healthier body.

After five months, I started to drink coffee and soda again, but I didn't have cravings for a larger amount. I still have to limit my sugar consumption to maintain an ideal blood sugar level. 

Before, I can't function physically and mentally well without a cup of coffee. It helps me stay awake and more energetic. But there's a downside in everything too much. And so, I have to cut it before its irreversible effect happens.

Forming a habit couldn't be easier without the will and knowing its purpose. For me, I had to sacrifice my craving for health. Lifestyle disease like diabetes is something that can ruin our life and better functioning, and so there's a limit for everything. 

When we have a healthy physical body, we can also have a healthy mind. We can achieve freedom from diseases and illnesses brought by our bad habits and choices. Yes, we only live once. And so, we also take the chance to live it well and to be well. 

©️ 2021 Del Cusay